Q How much floor space does the machine need? How large workshop is required?
A Medium‑small fully‑automatic machine occupies about 6‑10 ㎡. Large accumulator‑head machines need larger space. Extra space shall be reserved for auxiliary machines and finished‑goods turnover. You may send your site dimension for our layout suggestion.
Q What is the warranty period?
A
12‑month whole‑machine warranty. Wearing parts (blades, sealing rings, heater bands) are excluded from warranty. Original spare parts can be supplied continuously after warranty expiration.
Q What services are included for exported machines?
A
Pre‑shipment inspection & testing; English operation manual; remote video guidance for installation & commissioning; oversea on‑site technical service available (travel expenses borne by buyer); lifetime technical after‑sales support.
Q Do you supply molds? What is mold service life?
A
Custom‑developed molds are available. Aluminum alloy molds: hundreds of thousands shots; steel molds: more than one million shots, subject to products and raw materials.
Q Can the machine match our local voltage?
A
Yes. Voltage and frequency can be customized according to clients’ local power grid for motors and electric control system.
Q What is your machine lead time?
A
30‑45 working days for standard models; 45‑60 working days for customized and accumulator‑head models, excluding sea freight time.
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